How-To: Log into DNS Help Center


The DNS Help Center is a very useful IT support tool that is available to the General Public and members of DNS Clients' organizations. Many articles contain unique instructions that are company specific and therefore require users to be logged into the Help Center. These instructions will help guide you through the login process and provide instructions on how to reset your password if you have forgotten it.


Regular Sign In

  1. Open your web browser
  2. Click in the Address bar near the top of the browser window
  3. Type

  4. Click Sign in

  5. In the Email field, type your e-mail address
  6. In the Password field, type your password
  7. Click Sign in

Forgot my password

  1. Click Forgot my password

  2. In the Your email field, type your e-mail address
  3. Click Submit
  4. Check your e-mail Inbox for further instructions


If you try to log in two times without success you should first try following the Forgot my password steps above. If you are still having trouble please contact DNS Support by submitting a ticket at Submit a request or by sending an e-mail message to

Have more questions? Submit a request


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