Many companies take advantage of the benefits of Microsoft Terminal Service sessions to help centralize management of applications and services that are used across the entire organization. Sometimes these services are refereed to as TS connections, RDP/RDC connections or Remote Desktop/Server connections.
When launching one of these sessions you are actually logging into a Desktop environment on another, remotely located workstation or server. If you close the session by using the X in the corner of the application window the session will actually stay open on the remote computer and continue to use system resources.
This article provides instructions to guide you through the process of correctly signing out of a Terminal Server session.
When in a Terminal Server session you may see a blue bar at the top of your screen that looks similar to the image below.
- If you see a blue bar like the one above do not click the X on the right-hand side to close the session
- Press CTRL + ALT + END on your keyboard
- Click Log off or Sign out depending on the version of Windows
If you are having trouble with this procedure please contact DNS Support by submitting a ticket at Submit a request or by sending an e-mail message to email@example.com.